At Brit Munchies For USA, we want you to relish every bite of British goodness. If, for any reason, you're not satisfied with a product still in its original packaging, we're here to help with our straightforward Shipping and returns policy.
Returns:
- Products in Original Packaging: We gladly accept returns for products still in their original packaging. Unfortunately, we cannot process returns for opened or partially consumed items.
- Contact Us: Prior to returning any items, please reach out to us via email to obtain a return shipping number. This step ensures a smooth and efficient return process.
- Perishable Products: Due to the perishable nature of many of our items, we can only accept returns or exchanges if you contact us within ten days of receiving your order.
- Crisps Return Policy: Please note that crisps cannot be returned due to their short shelf life. We appreciate your understanding of this limitation.
Exchanges:
- Contact Us Early: If you wish to exchange a product, please get in touch with us within ten days of receiving your order.
- Original Packaging: Exchanges can only be processed for items still in their original packaging.
Shipping Responsibility:
- Customer Responsibility: The customer is responsible for covering shipping costs associated with returns or exchanges.
- Safe Return: It is essential to ensure that items are returned securely to maintain the quality and integrity of our products.
We strive to make the return process as simple as shopping your favorite British treats. If you have any questions or concerns, please do not hesitate to contact us. Your satisfaction is our priority, and we're here to assist you every step of the way.