Refund policy

Last updated: October 31, 2026

At Brit Munchies For USA, we want you to relish every bite of British goodness. If, for any reason, you're not satisfied with a product still in its original packaging, we're here to help with our straightforward returns policy.

Returns

  • Products in Original Packaging: We gladly accept returns for products still in their original packaging. Unfortunately, we cannot process returns for opened or partially consumed items.
  • Contact Us: Prior to returning any items, please reach out to us via email to obtain a return shipping number. This step ensures a smooth and efficient return process.
  • Perishable Products: Due to the perishable nature of many of our items, we can only accept returns or exchanges if you contact us within ten days of receiving your order.
  • Crisps Return Policy: Please note that crisps cannot be returned due to their short shelf life. We appreciate your understanding of this limitation.

Exchanges

  • Contact Us Early: If you wish to exchange a product, please get in touch with us within ten days of receiving your order.
  • Original Packaging: Exchanges can only be processed for items still in their original packaging.

Return Shipping

  • Customer Responsibility: The customer is responsible for covering shipping costs associated with returns or exchanges.
  • Safe Return: It is essential to ensure that items are returned securely to maintain the quality and integrity of our products.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at info@britmunchiesforusa.com or use the contact details in our contact information policy.